The Coming Google Change that Can - and Probably Will - Smash Your Rank

When Google announces a change to their ranking system, generally two things happen: 1) A logical response from a few ‘early adopters’, and 2) Weeping and gnashing of teeth from everyone else.

In almost every instance, the Google rank you fought so hard to gain is about to do a nosedive. What’s the fuss? Three words:

Mobile-Enabled Access.

“It’s over,” Google has announced to websites that can’t be read on a smartphone. Mobile-friendly is now (as of April 21) a large ranking factor for whether your website shows up in search results. This is another way of saying a lack of mobile-friendliness means Google is knocking you down a few rungs.

Yes, since we seemingly can’t unplug ourselves from smartphones, Google realizes that we’re all sick of:          
a.       Trying to read microscopic print on the mobile-unfriendly sites          
b.      Attempting to hit a link on said site that is the size of a gnat’s ear lobe 
c.       Scrolling around endlessly to find the ‘buy’ or ‘contact’ button

So, in an attempt to save you from madness – and possibly to aid Google’s 800-lb gorilla status – if your site is not mobile-friendly by the deadline, you can expect your ranking to slip slowly at first (about 30 days), then more rapidly if you continue to ignore. But there’s good news too.

Moving to mobile-friendliness is a good strategy overall, even without the rank threat. In a 2015 report completed by Pew Research, it was found nearly 65% of American with smartphones use it as their “key entry point” for online access.

And once mobile searchers don’t like what they see with your ‘old’ site? They’re gone. Surveys show that 61% of mobile users are unlikely to return to a site they had trouble navigating.

Remarkably, some contractors will not heed the warning or update their sites. If you’re in a good mood, please knock on their cave and give ‘em the bad news. For the rest of you, try this:

• Easy test for mobile-friendliness: At your next meeting, have everyone enter your site on their smartphones. Once there, have them click through navigation, test links, send an email through your contact link and fill out an online form. The amount of ease, frustration or potential profanity will give you a decent cross-section of how your customers will feel. Take note.

• Second easy test: Type in in and see what happens. Provided you eventually show up (!), click your website link to see if you still land on the correct page. If you fail both of these tests, you need to call your web dude and give him/her strict orders to upgrade your site.
• Content Responsiveness. If you’re using a content management system, make sure you’re using a responsive design theme. If not, update to a newer version. This could be the answer to your problems, but many ignore simple fixes.
• Google Goodness? Check your site for other potential issues with the aid of Google’s Webmaster tools.  Visit https://support.google.com/webmasters/, then sign into your Google account to find data, tools and diagnostics for a Google-friendly site. Google knows how you can be found by Google. Seriously. Let them show you how it’s done.

There are several other ways to safeguard too, but not enough room in this article, so request the free report, “21 Ways to Boost Your Website Performance,” by emailing a polite request to freestuff@hudsonink.com.  We’ll send it right out.

The days of “desktop only” navigation and rank strategy are numbered. This is just another evolution of search engine optimization. Here’s hoping that you benefit by being prepared.

The #1 Myth of Getting More Leads

I hear it all the time. And it is flat-out wrong. It comes out in coaching calls here. I see it posted on FaceBook, LinkedIn, Twitter, and nearly every Contractor Discussion board.

Contractors, understandably wringing their hands, want to know something like, "Hey, do postcards work?" Or, "Is your website getting you leads?" Or, "Anyone tried radio?"

They focus on the thing that "costs", that is, the media. They've been brainwashed by the media salespeople who all claim "theirs" is best, cheapest, fastest, blah blah. It's all a crock of crack.

What "sells" is the message. Always has been, always will be. A rotten message in any media you choose is still a rotten message. According to Clayton Makepeace, America's highest paid copywriter and marketing strategist:

"The media doesn't make the sale. The message does.
Therefore, the way you persuade people to buy never changes."

You can drive thousands to your website using sophisticated SEO strategies, or rise to the top through Google paid listings. Yet if your message is poor, the traffic comes and is gone, leaving you with one very expensive revolving door on your website. Same with 10,000 letters, a dozen billboards, and the glitziest TV ad ever shot.

It's not the media, it's the message.

Get that right and the market will respond. The media is merely the delivery vehicle. So, what makes a good message? In the last 11 years of focusing on contractor sales messages and selling a few billion dollars of equipment, this is the gold list. Click for the Top 5 Messages that nearly force prospects to respond.

Clearly Unclear

Old cars are like young children. Highly dependent, often naggy, hard to predict. Okay in that light, they're like older children too. Yet one of my strange old vehicles needed a windshield because it failed to avoid a 70 mph rock. Silly car. Since it was already having some other mechanical needs tended, I figured I'd get it all done at once.

So, I did what any modern consumer does, I opened the Yellow Pages. HA! Good one. I went to Google, clicked the top couple of names, and actually found one that listed my glass and at a reasonable price. "Wow, I thought. This is so easy." Any time you make a statement like that to yourself, you have doomed the outcome to sheer bedlam. There will be weeping and gnashing of teeth.

Proceeding ignorantly - my favorite way - I place the order online. It totals my order, and even politely mentions, "This price includes the windshield, gasket, and all labor. If we find you don't need a new gasket, this amount will be deducted." Soooo easy, said the Titanic's most oblivious passenger.

Afterward, it asks me to pick a "convenient" time. I scan for the option that says, "Never" but then notice THEY can go to the CAR while it's in the mechanical repair shop. "Now that IS convenient!" I say to myself, like getting a ride to a Vampire's blood drive, with much the same outcome.

So, I have the part, the installation price, the date, the place... it's all set! Whoohoo. The internet makes things SO EASY.

Soon after the "confirmation" email (translation: "a wild guess with legal language attached") things went weird. Their CSR (translation: Customer Service Repellant) called. From there, all online promises were off, chuckled at in their dismissal. Just goes to show two things: a) Your marketing and your service had better be consistent, and b) The internet's 'ease' of commerce is commensurate relative to the 'ease' of any customer's communication with the world. Case in point...

Getting Perpetual Traffic to Your Website: Google’s New Little Secret That Has Changed the Rules

Were these the good ol’ days? Back when Yellow Pages were the dominant marketing resource for contractors (around the Paleozoic era, just before Larry King’s birth) basically all you had to know is –

How big of an ad can I get for how much money?

After that, the Yellow Pages would design an ad that looked shockingly like every other ad in the book, and overcharge you mightily. If you paid more for more years, you got closer to the front of the section (whoopdee!). If you resisted, they would break your legs and call you names. It was a simpler time.

Though Yellow Page lookups have plummeted (down 24% in last 48 months, a precipitous decline – the online SuperPages not doing much better), they’re not dead. Yet a good bit of their viability has been drained by…

The internet. Okay, let’s call it Google. (You can suggest Yahoo, Bing, or Ask, but Google has 71.63% of the market according to Hitwise.com.) When you own the cards and the chips, you get to make the rules. Enter SEO.

Before the internet, we had to go based on “who was reading or watching what”. Now, we must get psycho-graphic and determine “What questions are prospects asking before they find me?”

In essence, this is Search Engine Optimization (SEO).

So, everyone began looking at keywords, search strings, relevance, and recency as methods to be “found” on the internet. Changes here are near constant. Case in point - -

There are 3 hugely popular SEO myths that DO NOT WORK anymore, and one ‘secret’ Google revision that has really changed rankings.

3 Popular Phrases that are Totally False today:

1. If you build it they will come. No they won’t. Let me rephrase this. “If you build it, you will be charged.” Basically, you can build the Taj Mahal of websites but if no one can find you, what was the point? Do not let your web designer “forget” to include SEO as one of the main reasons you’re investing.

2. Content is King. Content used to be King, but has now become a second Lieutenant. It is still very attractive, but can be overwhelming. Content per site is actually shrinking. The new “King” is activity (thanks Google!). More in a moment.

3. Being ranked first means you have the best site. No, it means you have the most “findable” site in that search string. I’d rather finish 3rd-5th in ranking (still top half of screen, first page) and have the most conversions. Even though I’m a lead junkie, I’d rather have closeable leads than window shoppers.

With that out of the way, what is working now?

Through Google Analytics, find how people are finding you. Easy to go to www.google.com/Analytics and see where you rank in your chosen words.

Keyword Check: Are your ‘best’ words used throughout your site? In your Title, Meta Tags and Head tags? Now check density of word usage. If “Plumbing in Sacramento” is a search string, then use that phrase early per page, and up to 3 times per 300 words.

Keyword tip everybody misses: DO NOT just post an image on your site with some undecipherable code. Place keywords in the ALT Tags for all your images. You’ll thank me later.

Video is more “active” than text. Label your videos, title it for relevance among hopeful viewers.

What are the top pages on your site now? Look for commonalities on those pages to see why they get more visits. Apply these tactics to your conversion pages.

Index Status: Check whether your website has been indexed by major search engines. If it is not indexed, all this SEO focus is pointless.

Are you socially acceptable? Put links to Twitter and FaceBook on your website, and cross link from them back to your site. Completely fill out your profiles, again using keywords as appropriate.

Blog your little fanny off. A weekly ‘editorial’ is really a blog, and that can be posted on Blogspot.com

Backlink check: When a link to you starts on another site and points to you, that’s a backlink. Getting quality backlinks is critical. So get listed in directories, post on related forums, get quoted in blogs and submit your articles to directories. Check backlinkbuilder.com. I do not recommend ‘buying’ backlinks. Dangerous territory.

Google’s Most Recent “Change” that will put money in your pocket. Get ready. Where you used to be able to get ‘found’ on static content, now Google ranks “activity” on your site. This means as you gain popularity… you gain findability. I know, it’s the chicken and the egg thing. Easiest thing to do is stay active. Add links, add articles, add posts, add customer reviews, update news, change dates, Tweet like an over-caffeinated canary, add video, post your printed newsletter on your website.